We want you to be satisfied with your purchase. This policy explains how returns and refunds work at Dozzi Plugs.
Return Eligibility
- You may request a return within 30 days of receiving your order.
- Items must be unused, in their original condition, and in original packaging.
- Proof of purchase is required (order number or receipt).
Return Address
All returns must be shipped to:
523 Gore Street, Houston, Texas, United States
Return Procedure
- Contact us at with support@dozziplugs.com your order number.
- Our team will provide return authorization and instructions.
- Ship the product back to our return facility.
Refunds
- Refunds are issued to the original payment method (PayPal).
- Processing may take 5–7 business days after inspection.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
Exchanges can be requested for eligible products. Please specify the replacement item when contacting us.
Updated on 3th, August, 2024